Customer Service

Full Name
Your Full Name
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Phone Number
Your Phone Number
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E-mail address
Your E-mail Address
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Who Served You?
Who Served You?
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Booking Code
Provide Booking Confirmation Code (where applicable)
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How friendly were you greeted?
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If no, Kindly explain
Please explain
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How long did it take for our staff to serve you?
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Were you made aware of prohibited items during check-in?
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Rate the product knowledge of the staff
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How helpful and courteous was our staff?
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How can we make your experience better?
How can we make your experience better?
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Type of Service Rendered
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In your opinion which areas need improvement?
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How long did your travel document check take before check-in?
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How were your needs met?:
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Were you asked security questions at check-in?
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AWA Express will be Coming Soon

Requirement

Only IATA accredited Agency can be granted authority to issue tickets on AWA
Send your IATA accreditation letter to sales@flyafricaworld.com
for further assistance

 Important: Due to the Monkeypox (Mpox) outbreak, the Nigerian Ministry of Health now requires all arriving passengers (LOS and ABV) to complete a Health Declaration Form. Click here to access the form
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